CUSTOMER SATISFACTION SURVEY
The purpose of this evaluation is to rate ALARA's management, product quality and service performance. Your input will be used in the evaluation of future bids or proposals submitted by ALARA.
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STEP 1:
SECTION 1 Very Good (5) Good (4) Middle (3) Bad (2) Very Bad (1)
Innovation
Product Quality
Service Provided
Fidelity and Availability of Delivery
Complaint Care
Technical Assistance
Effective Communication
Responsiveness
SECTION 1 SCORE:
STEP 2: How do you rate ALARA in the following areas?
SECTION 2 Very Good (5) Good (4) Middle (3) Bad (2) Very Bad (1)
Overall Customer Service
Delivery as Scheduled or Promised
Quality as Compared to Similar Products/Services
Price as Compared to Similar Products/Services
How Satisfied are You with ALARA Over All
SECTION 2 SCORE:
If performance is un-satisfactory for you, please tell us why in comments.
TOTAL SCORE:
THANKS FOR YOUR FEEDBACK.